Commitment to quality with the customer

For the ACS Group, which works in an industry with high technical sophistication, quality represents a fundamental competitive advantage over the competition.

Quality management at the ACS Group is decentralised, whereby each company is responsible for managing quality. Although each company is granted autonomy to manage quality in accordance with its operations, they all follow common lines of action:

• Establishment of objectives and regular assessment of compliance with them.
• Development of actions aimed at improving the quality of the services provided.
• Performance of actions in collaboration with suppliers and subcontractors to improve quality.

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