Ethical Channel

Our Commitment

At ACS Actividades de Construcción y Servicios, S.A. and our group of companies (ACS Group), we always position ourselves as a top player in whatever sector we work in, and are committed to the economic and social progress of the countries we operate in. Since the beginning, we have upheld a corporate commitment to our various stakeholders, based on the ethical principles engrained into our corporate culture that go beyond just following the law.

Our Code of Conduct embodies the ACS Group’s core values. Therefore, all the Group’s companies and divisions must make decisions and adopt behaviours that are in line with this framework. However, since we work in various jurisdictions, stricter local rules will prevail over our Code of Conduct. Nevertheless, we will not apply any local customs that may violate our Code of Conduct.

The ACS Group’s work is based on the following values: Integrity, Excellence, Trust, Sustainability, and Profitability. These ensure that a shared value is created for all its stakeholders, along with sustainable and profitable growth for its shareholders. Our conduct always goes hand in hand with our values, as we firmly believe in the benefits for the ACS Group and for society as well. It will be carried out in such a way that complying with our values naturally becomes part of our culture.

Non-compliance with these values ​​can be reported to the ACS Ethical Channel. The ACS Compliance Committee, which reports to the Board of Directors through its Audit Committee, is the body in charge of promoting and managing the ACS Group's Ethical Channel and guaranteeing the absence of retaliation against the complainant.

The ACS Ethical Channel is available to anyone who wishes to report a possible infraction in a professional context with the ACS Group, as well as to all the Group's interlocutors and stakeholders. Our Ethical Channel Operation Policy binds the directors, managers and employees who maintain ties with the companies of the Group, regardless of the legal nature of their relationship and the people who, even though they may not be employees, are aware of the existence of any infringement in their professional relationship with ACS.

The ACS Ethical Channel allows complaints to be made anonymously. Through the digital platform of the Ethical Channel, the complainants will be able to keep in touch with the organization preserving their identity and monitoring their file. However, ACS encourages that, in the case of filing a complaint, the complainant identifies himself by providing his name, function and contact information. In this way, the personnel in charge of processing it will be able to contact the complainant for follow-up if necessary. And, at the same time, ACS believes that it is the best way to prove its Policy of Non-Retaliation in the event of a report.

In the aforementioned sense, keep in mind that when a complaint is filed (not anonymous), ACS ensures that the internal complaint procedure will be carried out in a secure manner that guarantees the confidentiality of the identity of the complainant and other information related.

All members of the organization and stakeholders are encouraged to submit information related to possible violations of our Code of Conduct, as well as to request guidance related to Compliance policies and procedures or to provide suggestions.

The information you provide us will be managed completely confidential and anonymously if you so wish. It is our commitment that your comments will be taken into account.

Information about your personal data: ACS will process your personal data for the processing and investigation of the complaint made through our Ethics Channel, for the purpose of detecting and avoiding potentially unlawful conduct and / or contrary to the ACS Code of Ethics and for the defense of the interests and rights of the company. You can exercise your data protection rights by contacting Avda. Pío XII, 102, 28036, Madrid (MADRID), Spain or email pdd@grupoacs.com and have more detailed information on the processing of your data in the  section of data protection of our website as well as directly in the information related to the  users of our Ethical Channel.

The ACS Ethical Channel can be accessed digitally here or through our 24-hour telephone service, at the following numbers:

   Country Telephone number
Spain 900 876 841
United States of America 833 7781 528
Canada 833 7781 528
France 0 800 99 08 46
United Kingdom 0 800 077 3019



Code of Conduct

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Explanatory Video Code of Conduct

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Policy on Operation of the Ethical Channel

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